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Can I change the check-in time?

Unfortunately, we do not offer early check-in or late check-out. You can check in at a later time after the expected arrival time.

How do I get entry codes?

Your Check-in Guide which contains your door code is provided via email the morning your arrival. Contact us if you haven't received your entry code.

Can I park early?

You can park your car from 1 p.m onwards, however, check-in is not until 3.

Check-in and Arrival:

Unfortunately, we do not offer early check-in or late check-out. You can check in at a later time after the expected arrival time.
Your Check-in Guide which contains your door code is provided via email the morning your arrival. Contact us if you haven’t received your entry code.
You can park your car from 1 p.m onwards, however, check-in is not until 3.
We respect the fine job that our cleaning staff does and do not want to interrupt their workflow. So, no early check-ins please.
We try and not bother our cleaning staff, so please wait until check-in.
3 p.m. As a courtesy to the other guests, we do not offer early check-ins.
11 a.m. Sharp.

Parking Information:

You can park your car from 1 p.m onwards, however, check-in is not until 3.
You are welcome to leave your car your assigned parking space until 1 p.m on the day of your check-out.
You don’t need to as there is one parking space for each room. A spot will be assigned to you and available for reference in the Check-in Guide which will be emailed to you the morning of check-in. If there is someone in your spot, just ring us.
Each room has a designated spot! Refer to your Check-in Guide for details.
No need to worry about the license plate. You’re good to park in one of the spots.
We’ve got the perfect spots for you! You can park in your designated spots or free overnight parking on us!
No, just come to the hotel and get your vacation started.
We have a dedicated spot for each room. A spot will be assigned to you in your Check-in Guide which will be emailed to you the morning of check-in.

Booking and Changes:

We prefer you put a card on file and book through our online booking system although in other cases contact us, and we will work with you to ensure a smooth transaction.
Your well-being comes first. You can cancel your booking via the email you received upon booking. Look for the ‘Cancel your reservation’ link. In a worst case you can contact us, and we can find a new booking date that suits you.
We’ll do our best to accommodate your request based on availability and timing.
You don’t have to do anything! On booking, the deposit amount is automatically charged to your card.
1. Christy, our Rooms Manager is on the third floor (519) 305-6450 2. Bruce, the owner is a two blocks away (519) 305-5005
Not to worry! It is automatically taken from the card check in with. We charge the deposit amount on booking and the balance on check-in.
If you cancel your stay for whatever reason 7+ days prior to your arrival date, we will happily refund your full deposit, less $50. With less than 7 days notice, your deposit will be forfeited.
During the spring, summer and fall months we are very busy and do not offer discounts. In the offseason, we factor in discounts in the hotel rates. Check back regularily for ongoing promotions.
Please feel free to request a later check-out time prior to your arrival, and we will do our best to accommodate. However, please understand that we may not be in a position to grant, depending on that day’s schedule. We cannot honour requests for a late check-out made on the day of departure.

Room Features and Facilities:

Yes, indeed! All our units are equipped with the comfort of air conditioning.
We aim for sweet dreams for everyone! Unfortunately, all our rooms have the bed against the wall.
1. Christy, our Rooms Manager is on the third floor (519) 305-6450 2. Bruce, the owner is a two blocks away (519) 305-5005
No we don’t, however, for those who want to avoid the climb, we have five rooms on the main floor at Perth County Inn.
The Music Suite and Edison’s Room are on the second floor of the Edison’s building and the Swan Suite is half way up the second level. If you have mobility issues, we have five rooms at Perth County Inn on the main floor (Pennypincher, 1832, The Green Room, Courtside and Celebrations). Swan: 15 steps Music and Edison’s: 20 steps Artist and River: 25 steps
We have spots to lock your bikes at Perth County Inn in front of each parking spot. There is also a bike ring on the parking area. No indoor spots.
Though we love animals, we respect guests who are allergic to them. So, please leave your pets at home. You deserve a break on your own.
We gave up smoking a long time ago and so should you. If you can’t quit the habit, there are lots of beautiful outdoor walking paths.
In the Ice Etc. room at the Perth County Inn and the Laundry room at Edison’s.
At Perth County Inn, we have a vending machine on the lower level. Just go through the glass door and down the hall towards the Relic. You will see the stairs. Enjoy 🙂

Lost and Found:

We’ll get right on it! We’ll message the housekeeper to check for any belongings left behind, and we’ll keep you posted.

Luggage Storage:

Absolutely, we’ve got a safe haven for your bags. Feel free to leave them with us between 11 a.m. and 3 p.m.

Exploring the Area:

Absolutely! The town is your oyster. Feel free to park and wander before check-in.
Park at the Perth County Inn for a hassle-free experience. Tap the ‘Parking’ button on the website for details.
The LCBO is a 2.5 block walk at 91 Wellington Street. Stop into The Relic Lobby bar for a specialty drink you can’t get anywhere else.
The Little Green Grocery is a 5 minute walk. Sobeys is a larger supermarket and a 3 minute car ride, 15 minute walk.
Coffee: Balzac’s, Buzz Stop, Relic, Livery Yard, Brch+WYN. Breakfast: Whatever 75, Features, Mercers, Joe’s Diner, Fosters. Lunch: El Cactus Taco, Hungry Ninja Japanese, Sirkel, Planet Diner, Painted Baker. Dinner: Bluebird, Mercers, Bentleys, Pazzo, Elizabeth, Fellinis, Cafe Bouffon, Lovage. Drinks: Relic Lobby Cocktail Bar, Starlight, Bentley’s, Boar’s Head, Elizabeth.
Walk the River. Register for art class at Gallery Stratford. Take in the Museum. Hike to the TJ Dolan Conservation Area. Workout at the YMCA. Shop for chocolate at Chocolate Barr’s or Rheo Thompson’s. Watch classic movie at the Little Prince (World’s Smallest Cinema!). Sip homemade beer at Black Swan or Jobsite. Taste spirits at Junction 56 Distillery. Skateboard/bike at Shakespeare Park. Play pickup basketball by the YMCA. Checkout art galleries. Road trip to St Marys, Bayfield, Goderich or Elora. Swim the Lion’s Pool. Participate in a cooking class at the Stratford Chef’s School. Shop the many unique stores including the Green Room, Watson’s and Distil. Roller blade at Retro Rollers. Treat your body at Illume.
Relic Lobby Cocktail Bar, The Starlight, Bentley’s Bar Inn & Restaurant, Boar’s Head Pub, Elizabeth.
Bluebird Restaurant & Bar, Mercer Kitchen | Beer Hall, Pazzo Pizzeria, Elizabeth, Fellini’s – classic Italian cucina, Cafe Bouffon, Lovage.
El Cactus Taco, Hungry Ninja Japanese, Sirkel, Planet Diner, Painted Baker.
Whatever 75, Features, Mercers, Joe’s Diner, Fosters.